Improve activation without shipping code.

The problem

Onboarding changes compete with the roadmap, so they ship slowly and are rarely measured.

With Datsnip, customer success and product can prototype a tour in minutes, show it only where users hesitate, and see whether it helped.

How it works with Datsnip

1. Find where users hesitateHover hesitation and dead clicks in the Inspector point at confusing elements.
2. Build a tourCreate a spotlight, strip or coach-mark tour over the real UI, step by step.
3. Start it on behaviorBegin on page load, on an element click, or from your own code with one call. Cap it to once per user.
4. Track activationSend a custom event for the activation step with window.datsnip.track(...) and build a funnel.
5. Test the copyA/B test tour wording or placement and keep the winner.

Features you will use

• Guided tours
• Triggers and frequency caps
• Funnels on custom events
• Experiments

What to measure

• Activation rate: users who reach the key step.
• Tour completion and skips.
• Time to first value, as a funnel with a conversion window.

Frequently asked questions

Can I show a tour only once?

Yes. Frequency options are every time, once per session, once per day and once ever.

Does it work inside a logged-in app?

Yes. Tours run on any page where the snippet is installed, including single-page apps.

Start with one page, one fix.

Install the snippet in a few minutes and open the Inspector on the page that matters most.

Start freeRead the install guide

Keep exploring